Our client set up an innovation unit to help them get ahead in their industry. Their first task – the biggest technology initiative in their history – was to move an entire business process for both consumers and back-office staff to a digital ecosystem.
Automation and 24/7 access would allow efficiencies unseen in the business to date.
Despite the anticipation, they attempted the venture without success three times with as many different suppliers. We were introduced from within the organisation as a sure bet in delivering impactful products at pace.
We were the first external team ever to go from idea to production within 3 months, delivering a product that enabled the client to generate £1.2 million in efficiencies.